How to submit a deletion request
- Email hello@cuvane.com with the subject DealFirePro Data Deletion Request.
- Send the request from the email address associated with your DealFirePro account. Include your name and workspace name so we can locate the correct account.
- We will verify that you control the account before deleting data. Do not email your password, social-provider password, payment information, or other secrets.
- After verification, we will confirm completion or explain any limited information that must be retained for legal, security, fraud-prevention, tax, or accounting purposes. We aim to complete verified requests within 30 days.
Facebook Login users
Removing DealFirePro from Facebook stops future Facebook Login access but does not by itself guarantee deletion of data already stored in DealFirePro. To disconnect the app, open Facebook Settings, go to Apps and Websites, select DealFirePro, and choose Remove.
Then follow the email steps above to request deletion of your DealFirePro account and the Facebook identifier, name, email address, and basic profile information associated with it.
What deletion covers
A verified account-deletion request covers your DealFirePro user profile, authentication connection, and personal account information. If you own a workspace and request deletion of the entire workspace, the request may also cover its CRM records and team data after we verify your authority and notify you of the impact.
Some records may remain temporarily in backups or be retained where required for security, fraud prevention, legal compliance, dispute resolution, or financial recordkeeping. Retained information is isolated from ordinary product use and removed when the applicable retention period ends.
Need help?
Contact hello@cuvane.com and do not include sensitive credentials.